Privacy Policy

1. Who we are

GiftLink is a service operated by GiftLink, LLC. If you have questions about this policy, contact us at admin@giftlink.cards.

2. Information we collect

We collect information you provide directly and information that is collected automatically when you use our website.

Information you provide may include:

• Purchases: name, email, shipping address, and order details when you buy card packs.
• Funding a gift: gifter name, message, amount, and related checkout details.
• Claiming a gift: recipient name, email, and payout information such as a Venmo handle or other payout details you submit.
• Support: information you include when you contact us.

Information collected automatically may include:

• IP address and approximate location derived from IP
• Device and browser information
• Pages viewed and actions taken on the site
• Log and diagnostic data used to keep the service running

Payment card information is handled by our payment processors and is not stored by GiftLink.

3. How we use information

We use information to:

• Provide and operate the GiftLink service
• Process purchases and fulfill physical card orders
• Process gift funding and payout requests
• Send transactional emails and service related communications
• Prevent fraud, abuse, and unauthorized access
• Maintain, debug, and improve our products
• Comply with legal, accounting, or regulatory obligations

4. How we share information

We share information with service providers who help us run GiftLink. These providers process information on our behalf and only as needed to provide their services.

• Payment processing: Stripe and related payment partners to process transactions.
• Fulfillment: Printful to print and ship physical card packs.
• Messaging: Twilio or similar providers to deliver notifications, where enabled.
• Hosting and infrastructure: hosting, database, storage, and logging providers used to operate the service.

We may also share information if required by law, to respond to legal requests, to protect GiftLink or users, or in connection with a business transaction such as a merger, acquisition, or asset sale.

We do not sell your personal information to data brokers.

5. Cookies and tracking

We may use cookies and similar technologies to operate the website, remember preferences, and understand how the site is used. Some cookies are necessary for the site to function.

If we add analytics or marketing cookies in the future, we will update this policy to reflect those changes.

6. Data retention

We retain personal information for as long as necessary to provide the service and for legitimate business purposes, such as maintaining transaction records, resolving disputes, enforcing agreements, and complying with legal obligations.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission over the internet or method of storage is completely secure.

8. Your choices and rights

You may contact us to request access to, correction of, or deletion of certain personal information, subject to legal and operational limitations. You may also opt out of marketing emails by using the unsubscribe link in those messages.

Depending on where you live, you may have additional privacy rights. We will respond to requests as required by applicable law.

9. Children

GiftLink is not intended for children under 13 and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated date at the top of this page indicates when changes were made. Continued use of GiftLink after changes become effective means you accept the updated policy.

11. Contact

Questions about this Privacy Policy can be sent to admin@giftlink.cards.